A Gartner prediction says 85% of our interactions will be handled by bots by the end of 2020 diminishing the use of human power. Nearly 50% of businesses are planning to invest in chatbots rather than developing mobile apps.
Chatbots aren’t new technologies. It has been here since the 1960s and the 1970s. An AI psychotherapist chatbot Eliza that mimicked human suffering with schizophrenia is one of the biggest examples of bot existence.
A robot that chats; “hi there, we are here to help you with whatever you need.” This is the kind of typical friendly chatbot you’ll find popping out a traveling site or another site that you’re seeking for information.
https://www.iihglobal.com/blog/role-of-ai-in-chatbot-development/
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