Build a Real-Time Phone Conversation Analytics

What Is Real-Time Conversation Analytics?

In contrast to post-call conversation analytics, which provides insights after the fact, real-time call conversation analytics can point them out at present times.

In this blog, I will walk through the essential steps to build a web app that can analyze call conversations in real-time to assist an agent. Once we’re finished, we’ll have an app which will:

What Is Real-Time Conversation Analytics?
In contrast to post-call conversation analytics, which provides insights after the fact, real-time call conversation analytics can point them out at present times.
In this blog, I will walk through the essential steps to build a web app that can analyze call conversations in real-time to assist an agent. Once we’re finished, we’ll have an app which will: […]